#20 Lubhu

Event Date

November 12, 2022

Venue

Bishnudol Farm House
Located at Lubhu, Lalitpur
Open pin on Google Map

Distances

15K, 7K and Kids 3K

Observations, Learnings and Updates

• We heard you loud and clear, our original distances are back: 15K, 7K and Kids 3K.
• Website revamped to make race results and startlist more comprehensive and interactive.
• Results archive section added.
• Timekeeping system enhanced.
• Number of participants 180 - the highest we've had since the pandemic.
• Season Pass discontinued.
• A few of 7K runners lost at the start. Front sprinters and more marshals, esp at sharp turnings, to be added on the first major turnings, to avoid mass misstart problem. Arrows will be drawn on the ground on major junctions. Need of comprehensive briefing on following the trail markings and not the person or the pack in front of you. Easy to follow the pack and lose your away. If you don't see markings within 200m (1 to 5mins depending on your pace), turn around to where you last saw markings, whether you are by yourself or with a group. Creating a commotion because you didn't follow markings, and that you didn't want to go back to where you missed the trail, will not be entertained. If you're on the wrong route, there will naturally be no markings - the farther ahead you move, the farther away you will be from the trail.
• Results on screen couldn't be displayed because instead of setting up the screen and computers, we wasted our time dealing with mob-style elaborate shrieking and unnecessary ruckus from some participants. This resulted in many winners leaving early thinking they didn't get a medal.
• Policies will be put firmly into place to make sure that no individual or group trying to create trouble affects our operations and everybody else's experience. It is more important to have most people happy at the end of the day rather than appease a few with unacceptable behavior.
• Trail team to go through pep talk on professional customer service, empathy and courtesy, while the event will be rebranded (again) as a fun day out, so that expectations are managed for participants.
• GPS track of routes to be made available for download, along with instructions on how to use it, on Tuesday or Wednesday before the race.
• Trail markings will now be intensified but will be treated as secondary to the provided GPS tracks.
• Hiking guides (trailing at the back) will be introduced for 7K, given most are beginners and/or first-timers.
• Full briefing of the trail, trail markings, trail safety to be added on the website.
• Given the new, upcoming changes, refund policy will be revised. This will be mentioned on the waiver as well that refunds will be provided should the event get cancelled for any reason. Refunds will not be provided for losing your way, esp with the GPS tracks, front sprinters and more markers.
• Payments in cafes likely to be phased out, in favor of online payments. A majority of participants now paying via bank app and digital wallet.
• Issue with bank app to eSewa - remarks get erased, no way to tell who paid. Screenshots of payments to be sent via WhatsApp (preferred), email or Viber.
• Because of incomplete data on bank app payments coupled with last minute registrations, we have been accused of overcharging a participant. To completely terminate such malicious accusations in future, we will be stringently enforcing late entry fees and seal regular entries by Wednesday 7:30pm. This will also allow for less admin work on race morning and operations to go smoothly without undesirable incidents and delays, hence minimizing the number of irate people.
• Rights to admission reserved should incomplete payments be made before or after the deadline (ie. late fees not paid).
• Goodwill and grace time of 10mins added to the start time. Please show up on reporting time, not race start time. Full schedule will be on the website.
• We've had fewer people each month taking the shuttle bus - there were only four people for #20 Lubhu. We are considering discontinuing the bus service.
• Bib numbers go on the chest, and not on the back or on your leg. Please make it visible at finish. Timekeepers need to clearly see your bib to punch your number in.
• Color-coordinated empty/on-spot bibs will have pre-printed numbers starting from 5000 (for 15K), 7000 (7K) and 9000 (3K).